The most important investment a company or business can make is in its employees. It is the responsibility of a company to ensure the staff is trained, not just in the technical aspects of their job, but in the interpersonal aspects as well.
Consider this: employees with advanced skills, working to their full potential and equipped to deal with the changing demands of the workplace usually have a higher morale, career satisfaction, creativity, and motivation levels; increased productivity and responsiveness in meeting departmental objectives. The SSC offers multiple types of trainings under several categories including:
- Communication
- Customer Service
- Emotion Management
- Team Building
- Leadership
- Time Management
- HR Essentials
Each training program can be brought to your company location or be offered virtually and will be customized to meet your specific needs. We also offer scheduled workshops that are available to the general public. For a current list, please refer to the semester non-credit schedule.
Professional Development/Soft Skills Workshop Titles
- “Essential Leadership Skills for Today’s Manager”
- “Managing Runaway Emotions on the Job: Emotional Intelligence at Work”
- “Delivering Exceptional Service to Internal and External Customers”
- “Recognizing and Rectifying Substance Abuse in the Workplace”
- “Surviving Turbulent Times: Stress Management Techniques in the Midst of Chaos”
- “Necessary and Essential Management Skills for New Supervisors”
- “Maintaining and Promoting an Ethical Workplace”
- “Diffusing Hostile Customers”
- “Communicating Effectively at Work”
- “Building Cohesive and Effective Teams at Work”
- “Mental Health First Aid”
- “Planning and Facilitating Effective Meetings”
- “Empowerment in the Workplace: Rejuvenating the Burnt-out Professional”
- “Managing Competing Demands”
- “Crucial Conversations: Recognizing & Addressing Sexual Harassment in the Workplace”
- “Understanding and Preventing Workplace Violence”
- “Unconscious Bias and Its Effect on Workplace Teams”
… and much, much more!!